PRIVACY POLICY
§1. GENERAL PROVISIONS
This Privacy Policy sets out the rules for the processing of personal data and is effective as of May 20, 2024.
The Data Controller is: [Insert Company/Hotel Name here].
Data Protection Officer contact: [Insert e-mail/phone here].
§2. PERSONAL DATA In accordance with GDPR requirements, we process data for the following purposes:
Performance of contract or pre-contractual actions: (Art. 6(1)(b) GDPR) – e.g., handling reservations and inquiries.
Support & Contact: Handling complaints, claims, and daily communication.
Archiving: Storing accounting and tax documentation.
Marketing: Sending newsletters (subject to prior consent).
Optimization: Monitoring website performance and displaying personalized content in advertising networks.
User Rights:
Providing data is voluntary but necessary for service provision (e.g., making a reservation).
Every person has the right to access, rectify, erase, or restrict the processing of their data.
Consent for processing (e.g., marketing) can be withdrawn at any time.
§3. DATA RECIPIENTS To ensure the highest quality of service, we work with external partners. Data may be transferred to:
Reservation and payment system providers.
IT and hosting service providers.
Entities supporting marketing and analytical activities.
§4. COOKIES The service uses cookie technology, categorized as follows:
Strictly Necessary Cookies:
Enable website navigation and basic functions.
Manage user sessions after logging in.
Identify the device for security purposes.
Preference Cookies: Remember settings that change the look or behavior of the site (e.g., language).
Analytical Cookies: Help monitor website traffic and optimize performance.
Marketing Cookies: Used to track users to display relevant and engaging ads.
Note: Disabling cookies other than strictly necessary may limit the availability of certain website features.